Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the PreIndex website, dashboard and API (together, the “Service”). PreIndex is built and operated by Seonest (“PreIndex”, “we”, “us”). By creating an account, signing in with Google, or otherwise using the Service, you agree to these Terms and to our Privacy Policy and Refund Policy, which form part of this agreement.

If you use the Service on behalf of a company or client, you confirm that you are authorised to accept these Terms for them, and “you” refers to both you and that organisation. If you do not agree, please do not use the Service.

• You must be at least 16 years old to use PreIndex. If you are under 18, you need the consent of a parent or guardian.
• Provide accurate details when you sign up and keep them current. Each account is for one person or organisation; creating multiple accounts to claim extra free credits or refunds is not allowed.
• You are responsible for keeping your password and API keys confidential and for all activity under your account. Tell us immediately at [email protected] if you suspect unauthorised access.
• To protect your account, sessions end automatically after 7 days of inactivity and at the latest after 30 days, after which you sign in again.

PreIndex submits the URLs you provide to Google's crawling and indexing infrastructure and tracks whether each page is indexed. You choose a speed for every project:

What we can and can't promise

Google alone decides whether, when and where a page appears in its index and search results. We work to get your pages crawled and indexed quickly, but we do not guarantee that every URL will be indexed, and we never guarantee rankings, traffic or any other SEO outcome. Timings above are typical, not guaranteed. Our Standard refund exists precisely because some pages won't make it in.

Availability

We aim to keep the Service available around the clock, but it may occasionally be interrupted for maintenance, security fixes, or problems with providers we rely on. We'll give notice of planned maintenance where we reasonably can.

• Credit packs, not subscriptions. You buy credits in one-time packs at the prices shown on our pricing page. Nothing renews automatically.
• Credits never expire while your account is active and in good standing. They have no cash value, cannot be transferred or resold, and are deducted when you submit a project.
• Prices are shown in US dollars. We may change prices for future purchases; credits you already own are never affected.
• Free testing credits are not granted automatically. You can request a small number from our support team; they are given at our discretion and carry no cash value.

How you can pay

• Card, PayPal and Apple Pay payments are processed by our online reseller and Merchant of Record. Our payment partner handles the transaction, invoicing and applicable sales tax or VAT, and its own buyer terms also apply to the purchase.
• Cryptocurrency payments are processed by a third-party crypto payment gateway. Network fees are paid by the sender.
• Local PKR transfers are credited once we have confirmed the payment has been received.

We never see or store your full card details. Credits are added to your balance as soon as the payment is confirmed by the relevant provider. You are responsible for any taxes or bank charges not collected at checkout.

Refunds come in two forms: automatic credit refunds for Standard URLs that aren't indexed within 4 days, and money-back refunds for credit packs that are completely unused within 14 days of purchase. Instant indexing is non-refundable. Full details, exclusions and how to ask for a refund are in our Refund Policy.

Only submit URLs that you own, manage, or are authorised to submit, such as your own sites, client sites you work on with permission, and guest posts, press releases or backlinks that point to your properties. You agree not to:

• Submit pages that host malware, phishing, scams, illegal content, or content that infringes anyone’s rights.
• Use the Service for spam, fraud, deception, or to manipulate search engines in ways that break the law.
• Probe, scan, overload, reverse-engineer, or try to bypass the security, rate limits or blocklists of the Service.
• Access the Service with bots or scripts other than through our documented API.
• Resell, sublicense or share access to your account or credits without our written permission.
• Deliberately submit URLs designed to fail, or create duplicate accounts, in order to collect refunds or free credits.

We may refuse, pause or remove any submission that we reasonably believe breaks these rules.

If you use the PreIndex API, these Terms apply to every request. API keys are secret: keep them out of client-side code and public repositories. You can hold up to 5 active keys and revoke any of them at any time from your dashboard.

Requests are limited to 120 per minute per key and 499 URLs per submission. API submissions use credits exactly as dashboard submissions do. We may revoke keys that are leaked, used abusively, or used in breach of these Terms.

The Service, including its software, design, documentation and the PreIndex name and logo, belongs to us and is protected by intellectual property laws. You may not copy, modify or build on it except as these Terms allow.

The URLs and data you submit remain yours. You grant us a limited licence to process them only to provide the Service to you, including passing them to the indexing infrastructure that performs the work.

The Service relies on third parties, including Google, our payment providers and hosting partners. Their services are governed by their own terms, and we aren't responsible for their availability or decisions.

Except as expressly stated in these Terms and our Refund Policy, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms limits any rights you have under consumer protection laws that cannot lawfully be excluded.

To the fullest extent permitted by law, PreIndex will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, rankings, traffic, data or goodwill, arising from your use of, or inability to use, the Service.

Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

You agree to defend and indemnify PreIndex against any claims, damages and costs (including reasonable legal fees) arising from the URLs or content you submit, your breach of these Terms, or your violation of any law or third-party right.

If you leave

You can close your account at any time from Settings → Profile & security. Closing an account deletes your data as described in our Privacy Policy. Credits remaining at that point are forfeited and are not refunded, unless they qualify under our Refund Policy before you close the account.

If we suspend or close your account

We may suspend or close an account that breaches these Terms, is involved in fraud or abuse, or where we are required to by law. Where the breach is minor and fixable, we'll tell you first and give you a chance to fix it. If we ever discontinue the Service entirely, we'll give reasonable notice and refund the unused credits from your purchased packs.

These Terms are governed by the laws of the jurisdiction in which PreIndex is established, without regard to conflict-of-law rules. If something goes wrong, please contact us first; most issues can be resolved quickly. Disputes we cannot resolve informally will be settled by binding arbitration on an individual basis, not as part of a class or representative action, except where the law gives you the right to go to court.

We may update these Terms as the Service evolves. For material changes, we'll notify you by email or in the dashboard at least 30 days before they take effect. Continuing to use the Service after that date means you accept the updated Terms. The date at the top of this page shows when they last changed.

Questions about these Terms can be sent to [email protected]. Our office is at Plot 174, 2nd Floor, Kashmir Block, Allama Iqbal Town, Lahore 54000, Pakistan.